Is VAT Included in the prices displayed ?

Yes all prices are inclusive of vat but there is a toggle switch in the top right hand corner of the page to switch to excluding VAT if preferred.

VAT is shown separatey at checkout whichever method is chosen to be displayed, but the price paid will be the same as displayed on the site pages.

How much can I trim from a door purchased from Tranik House ?

This varies from 2mm up to 16mm from all 4 edges depending on the supplier.

See Technical Information 'Trimming Allowances' for full details

What’s inside the door?

See Technical Information 'Door Construction'

How long will the doors take to arrive once my order confirmation is received ?

When your order is placed on line you will be sent an automated Order Acknowledgement email to confirm your order has been received, this is not acceptance of your order but simply confirms that your order has been entered onto our system for processing and checking the next working day. Once the stock has been checked, a further Order Confirmation email will be sent with an estimated time of arrival for your goods. For next day deliveries (where available) the day of delivery will be confirmed at this point.

How is the delivery day arranged?

For next day deliveries the day of delivery will be confirmed in the order confirmation email.

For standard deliveries, after your order confirmation is received you will be contacted by telephone, email or text directly by either Tranik or the courier to confirm the day the doors will be delivered. This usually happens within 48 working hours of the order confirmation being sent. If a message is left on an answer phone, the delivery will not take place until we receive express confirmation from you that the you are able to be there on the day.

What does pre-finished mean?

A ready finished door that is sprayed in the factory to save on labour and costs for on site finishing.  Some doors may be supplied with the edges unfinished or the finish will be removed by the carpenter if the doors need to be trimmed to fit the openings. In either case the doors will need treating on the edges, and all cut outs for hinges, latches and locks also, to validate the guarantee.

If the product description does not mention pre-finished then the door will be supplied in an unfinished state ready for you or your tradesman to finish on site with one of our recommended treatments as described in our 'Fitting and Treating Guide'.

How do I treat my door if it is untreated?

Please refer to our 'Fitting and Treating Guide'

How do I fit my door?

Please refer to our 'Fitting and Treating Guide'

Is the glass in the glazed doors toughened safety glass?

Yes all glass in our glazed doors is toughened to BS6206 (A) or BS EN 12150 safety standards and each pane of glass has a small stamp to confirm this.

How do I know if I need a fire rated door ?

Your building inspector or fire officer will be able to advise you on this. When correctly installed in line with the fire certificate, an FD30 door is tested to be fire proof for a minimum of 30 minutes, an FD60 door is tested to be fire proof for a minimum of 60 minutes.

Doors of Distinction are not able to provide you with advice on if a fire rated door is needed or not.